Orders

Do you take orders over the phone?
Yes! Please call 815-324-3331. We have customer service agents available from 9am-5pm CST.
Tue, 6 Oct, 2020 at 8:47 AM
Can I make changes to my order after I have paid?
As long as your arrangement has not left our facility, we are happy to make any changes to ensure you receive the flowers you desire. Please note that chang...
Tue, 6 Oct, 2020 at 8:47 AM
Can I cancel my order?
As long as your box has not already been shipped, you can absolutely cancel your order. 
Tue, 6 Oct, 2020 at 8:47 AM
I did not receive a confirmation email for my order. Where is it?
Sometimes our confirmation emails can end up in your spam folder. If you don’t find it there, please don't hesitate to reach out to us via email at cus...
Tue, 6 Oct, 2020 at 8:48 AM
What are my options for payment?
We accept all major credit cards, PayPal and Google Pay.
Tue, 6 Oct, 2020 at 8:48 AM
What is your return policy?
Floracracy promises a 100% happiness guarantee. If you are unhappy  with your purchase for any reason, please contact customer service and we will provide y...
Tue, 6 Oct, 2020 at 8:49 AM